We don't want your power to go out but when it does, we can promise there is a dedicated team of employees working to restore your service as quickly and as safely as they can.Report an Outage
The fastest and easiest way to report an outage is by using our app or on the online outage center. To contact us anytime, please use our toll free number: 855-2PRVEPA (855-277-8372).
Check to see if your neighbor has power.
Turn off all major electrical appliances that were on, especially home computers, televisions, entertainment devices and your central heating/cooling unit.
Check for blown fuses or tripped breakers in your switchbox panel.
If fuses and breakers are okay, please call to tell us that your service is out.
Download our app to pay your bills and manage your account. Got questions? Check FAQ about the app.
Go ahead and check our help center, it has all the information you might need.Visit The Help Center